Sampling supervision
We chase revisions, document every change, and hold the factory to a signed golden sample instead of a verbal "no problem".
03 / Supply Chain Management
A China-side operations team, without a China entity.
Most sourcing problems are not sourcing problems. They are follow-up problems — happening in Chinese, in a factory you cannot walk into, in a time zone where you are asleep. We stand in that gap, full time, on your side.
What we take off your desk
Everything between the purchase order and the pallet
Mass production follow-up
Scheduled progress checks against the production plan, with photo evidence and an honest read on whether the ship date is real.
Tooling and IP protection
Mould ownership written into the contract, tooling photographed and tracked, and a documented path to move it if the relationship ends.
Commercial administration
Purchase orders, payment milestones, and contract terms managed in Chinese so nothing gets lost between the quote and the invoice.
Dispute and rework handling
When a batch fails or a deadline slips, we negotiate the fix on your behalf — with no factory relationship of our own to protect.
Multi-supplier coordination
Electronics, enclosure, packaging, and accessories kept on one timeline so the slowest vendor stops setting the schedule.
Pricing
2% to 5% of product value — and we tell you which, before you commit
The rate is set by how much work the project actually needs, agreed in writing before anything starts, and fixed for the term. There is no markup on the goods and no fee from the factory side.
5%
Complex or first-run projects
New tooling, multiple specialist suppliers, certification work, or a first production run where almost everything is unproven.
3% – 4%
Standard managed production
An established product with a known factory, ongoing sampling, QC, and delivery management across the order cycle.
2%
High-volume repeat orders
Mature SKUs, stable suppliers, and large order values where the work is monitoring and reporting rather than problem-solving.
These bands are indicative, not a rate card you get slotted into. We scope the work with you, name the percentage, and explain the reasoning. Small or short projects can also be run on a flat monthly retainer if that suits the order pattern better.
Isn't a percentage just a commission?
The math is the same — a share of product value. The direction is not. A commission is usually a cut taken out of the transaction by whoever is meant to be representing you, baked into a price you never see broken out. Ours is documented in your contract as a service fee, not a commission: a separate line you agree to in writing before the project starts, billed to you, and never deducted from the factory's invoice. Nothing is taken out of the supplier's side, and factories pay us nothing regardless of your order size.
Why this is not an agent
Same job title. Opposite incentive.
A sourcing agent marks up the unit price.
You see the factory invoice. Our fee is a documented service fee, agreed as a separate percentage of product value — you always know exactly what we earn.
A sourcing agent hides the factory.
You know who makes your product, you can visit them, and you keep the relationship if you ever stop working with us.
A sourcing agent is paid by the transaction.
We are paid to keep your production running. A repeat order next quarter is worth more to us than a margin on this one.
How engagements start
We do not take a managed project cold
Diagnosis first
Almost every managed engagement starts with a Factory Match Call so both sides know the project is real and workable.
Scope and rate agreed
We define what we are responsible for, what you keep, the reporting cadence, and the percentage — in writing.
Handover and run
We take over factory communication and report on a fixed schedule. You approve; we execute.
What buyers say
From the people who handed over the China side
“We were running four suppliers across two provinces and I was awake at 3am chasing WeChat replies. Now I get one report a week and I have my evenings back.”
“The mould ownership clause they put in the contract is the reason we could move factories last year without starting from zero. At the time it felt like paperwork.”
Stop being your own China operations department.
Tell us the product, the order pattern, and where it currently hurts. We will come back with a scope and a rate.